Whether you are on vacation, travelling for work or taking an extended break, you can set up the autoresponder in advance. Replies start automatically on the desired start date and end after the specified end date.

• Optionally set a start date
• End date required when activating the autoresponder
• End date includes the selected day
• Dates evaluated according to your account time zone
• Automatic deactivation after the end date
• Check the status at any time in the settings
• Existing out-of-office agents remain valid

What changes with the improved autoresponder?

The autoresponder can now be adapted more precisely to your actual period of absence. A start date is optional. Without a start date, replies begin after saving as soon as the autoresponder is enabled.

A subject and an end date are required to activate the autoresponder. The end date includes the selected day. From the following day onward, no out-of-office messages are sent and the scheduled autoresponder is automatically deactivated.

Important for existing settings: All previously configured out-of-office agents and autoresponders remain valid and continue to work. Your existing messages and settings will not be lost. You can add the new dates the next time you edit the autoresponder, if needed.

How do I set up the autoresponder?

In the desktop version, open Settings > E-Mail | Autoresponder. Enter a meaningful subject and your out-of-office message. Optionally add a start date and enter the desired end date. Then enable the out-of-office agent and save with OK.

The dates are evaluated according to the time zone used in your account. The settings also show whether the autoresponder is inactive, currently active, scheduled to start later or expired.

What do I need to know about the end date?

The end date includes the selected day in full. For example, if you enter 31 August as the end date, the autoresponder can remain active through 31 August. From 1 September onward, no automatic replies are sent.

Can I disable the autoresponder at any time?

Yes. Under Settings > E-Mail | Autoresponder, untick the activation checkbox and save the change with OK. No dates need to be entered to disable the autoresponder.

Automatic replies continue to be sent with consideration for the recipient. To protect against mail loops and unwanted message traffic, the autoresponder does not reply to certain automated messages or emails marked as junk, for example.

A practical tip for your out-of-office message

Keep your message brief and state the period of your absence. If possible, also provide an alternative contact person and their contact details. This gives your senders the most important information at a glance.

A New Approach: Encryption Anyone Can Use

Our goal was to integrate OpenPGP into the webmail experience in a way that removes the traditional barriers to entry. Instead of additional software, plugins, or manual exports, all it takes now is a single click: “Activate encryption”. A short setup wizard guides users through the process and generates the key pair directly in the browser – secure, and in under one minute.

Once the setup is complete, the option “Attach PGP Key” becomes available when composing an email. From that moment on, encrypted communication becomes a natural part of the workflow, without requiring users to deal with technical details or external tools.

The New OpenPGP Integration at a Glance

To make the process transparent and easy to understand, we have summarized the key steps in a compact series of graphics. These visuals show how simple it is to get started with encrypted communication today – from activation to key generation to sending your first encrypted message.

Why This Matters

Digital communication is more important than ever, and awareness around privacy and security continues to grow. With our native OpenPGP integration, we want to help ensure that encrypted email is no longer a niche topic, but something accessible to everyone – regardless of technical background.

The cryptography remains as strong as ever. What changes is the usability. And that is what makes the difference between a theoretical option and a solution that people actually use in their daily lives.

Learn More

For more details about the new OpenPGP integration, visit our information page: https://www.eclipso.eu/pgp/

What’s new?

Credit Card Payment
Pay for your premium packages and credits directly with your credit card:

• Visa
• Mastercard
• American Express
• And many other international cards

SEPA Direct Debit
For our customers in Germany, Austria, and the entire EU, we now
offer SEPA direct debit – convenient, secure, and hassle-free.

Regional Payment Methods
Depending on your country, additional options are available:

• Bancontact (Belgium) – The most popular payment method in Belgium
• iDEAL (Netherlands) – The standard for online payments in the Netherlands
• EPS (Austria) – Electronic Payment Standard for Austrian banks
• and many other more

Of course, still available: PayPal and Bank transfer
If you’re already using PayPal or Bank transfer, you can continue to do so.
Nothing changes for you!

Security is our priority

We do NOT store ANY payment data – never!

This is particularly important to us: Your credit card details and bank
information are exclusively processed and stored by our certified payment
partners Stripe and PayPal – never on our servers.

What does this mean for you?

• All transactions run over encrypted connections (SSL/TLS)
• Your card details never reach our hands
• PCI-DSS compliant payment processing through specialized partners
• Even in the unlikely event of a security incident at eclipso,
  your payment data remains unaffected

Why Stripe and PayPal?
Both are globally leading payment service providers with the highest
security standards. Millions of companies worldwide trust these
partners – and so do we.

Try it out!

The new payment methods are available to you right now.
Simply log in, choose your desired package, and decide
for yourself how you want to pay.

Sign up: https://www.eclipso.eu/sign-up/

Do you have questions about the new payment methods? Our support team
is happy to help!

eclipso Mail Europe – Secure Email from Europe

The Long-Awaited Search Function

With the new search function, you can now search directly within your inbox. Filter by sender or subject to quickly find exactly the emails you need. This saves you time and ensures you always have important information at your fingertips.

Compose Emails Faster with Auto-Complete

The auto-complete feature makes email composition much easier: as soon as you start typing a recipient’s name, a list of matching contacts appears. You can select the right recipient faster without having to open the address book.

With these features, the eclipso Mail app is the perfect choice for anyone who wants to stay efficient and organized. Try out the new features for yourself and download the update now!

As of now, our first .com domain, @eclipsomail.com, is available to all users. This brings a variety of benefits that not only streamline but also enhance your online communication.

Professional Touch with .com Domain:

Opting for a .com domain for your email address doesn’t just add a professional touch but also signals trust and strengthens your online presence. Whether in business correspondence or personal messages, the .com domain elevates your email address to a new level.

International Reach:

With the domain “eclipsomail.com,” your email address (yourname@eclipsomail.com) becomes not only internationally understandable but also opens doors when communicating with people around the world. The .com domain ensures clarity and minimizes potential misunderstandings due to language barriers.

Easy Handling with Alias Addresses:

The domain @eclipsomail.com is available both during the registration of a new account and as an alias address. Setting up alias addresses is straightforward and can be done in the menu “Settings > Email | Alias Addresses.”

Dive into the world of eclipso Mail Europe and start benefiting immediately from the advantages of our new domain, “@eclipsomail.com.” Your email communication has never been so versatile and simultaneously uncomplicated.

At eclipso Mail & Cloud, it’s not just about sending and receiving emails; our platform was designed to protect your privacy and make online communication more secure, flexible, and personalized.

Why eclipso Mail & Cloud?

In a world where safeguarding your personal data takes precedence, and personal identity plays an increasingly crucial role in digital communication, it is essential for email service providers to offer innovative solutions.

In this article, we will delve into the two new features.

**1. “Disable Login with Alias Address” – Focus on Data Privacy**

We have introduced a groundbreaking feature that elevates your online privacy to a new level: “Disable Login with Alias Address.” But what does this mean, and why is it so important?

* **What is an Alias Address?** An alias address is an alternative email address linked to your main account, often used to receive emails without disclosing your main email address.

* **Why is Disabling Important?** By disabling login for alias addresses, you ensure that no one can access your account by logging in with an alias address, enhancing your security and protecting your data from unauthorized access.

* **Flexibility and Control:** You can enable or disable this feature at any time in your account settings, providing you with the flexibility to customize account security to your preferences.

**2. Custom Sender Names for Alias Addresses – Your Personal Touch**

In addition to the data privacy feature “Disable Login with Alias Address“, we have also introduced the ability to “Set custom sender names for each alias address individually”. What does this mean for you?

* **Personalization:** You can now personalize your emails with custom sender names, adding a personal touch to your communication and enabling you to express yourself optimally in different contexts.

* **Enhanced Professionalism:** Especially in business emails, setting a custom sender name can boost your professionalism and credibility.

* **Multiple Identities:** By using alias addresses and custom sender names, you can now manage various online identities centrally with just one email account.

**3. How to Activate the New Alias Features?**

Activating the new alias features is straightforward. Simply go to your account settings (desktop version) > Email | Aliases and select the desired options. In a few steps, you can enhance your security and personalize your emails.

For newly created alias addresses, login is already disabled by default.

**Conclusion: More Control, More Privacy, More Individuality**

With the new features “Disable Login with Alias Address” and “Custom Sender Names for Alias Addresses,” you gain more control over your online security. Moreover, these new features allow you to further shape your digital identity. Security and privacy protection are the cornerstones of our services, and we put them at the forefront. Utilize these features to make your online communication safer and more personal.

Alias addresses are available in our eclipso Connect, eclipso Premium, and eclipso Business plans.

eclipso Mail & Cloud stands for data privacy, security, and user-friendliness.

Our latest innovation empowers you to safeguard your online privacy and personalize your communication even more. If you are already an eclipso Mail & Cloud user, we encourage you to enable these new features in your settings. And if you are not yet part of our eclipso community, we warmly invite you to sign up and benefit from the top-notch privacy features our service offers. Experience the future of secure online communication with eclipso Mail & Cloud.

Your privacy matters to us, and we are committed to protecting it. Welcome to eclipso Mail & Cloud!

This means that, for the first time, our users have a neutral domain available as an email address. The short URL @emc.email is easy to remember and looks good on any business card.

The short URL @emc.email will be available from September 30, 2023 in the Connect, Premium and Business tariffs and can be set up as an alias address.

We are pleased to announce that we have expanded our domain portfolio with two truly “royal” domains:

• eclipso.uk
• eclipso.dk

The new domains will be activated in the coming days and will then be available for registration and as alias addresses.

Also new is that we have created or will create a landing page in the respective national language for all our TLDs that have a country reference.

Examples: https://www.eclipso.uk, https://www.eclipso.it etc.

For those who would like to add a little more variety to their e-mail account, we have activated new domains that underline our relationship to and the location of Europe even more strongly.

In addition to our classic @ eclipso domains, the following domains are now available in our Connect, Premium and Business value-added tariffs:

• @ maileurope.at
• @ maileurope.ch
• @ maileurope.co.uk
• @ maileurope.de
• @ maileurope.es
• @ maileurope.fr
• @ maileurope.it
• @ maileurope.nl

An existing @ eclipso account is required to use the new domains. The new @ maileurope addresses can be set up as aliases and also used for login.

Add an alias address via the settings menu:

If you would like to use your new @ maileurope address as the default sender, this article tells you how to set the default sender.

In the eclipso Freemail tariff, we have released the domain @ eclipsomail.de for use as an alias address. The new domain @ eclipsomail.de can be used free of charge.